We make sure all the products we sell have proper after sales support by providing reliable technical services and our experienced engineer experience providing technical assistance in both hardware and software. Technical support is very important for both simple and complex customers, so that the problems encountered quickly can be solved well.
You can get our technical support by via, remote and on-site.
With remote support via phone, email and remote desktop will help us in analyzing the early stages of the problems faced so that if not able to be settled at this stage then we need to make a visit to the location.
In addition we also provide “Maintenance Contract” services that you can enjoy as our value-added services to provide a much deeper support for our products
We provide dependable technical services carried out by experienced engineers skilled in both hardware and software.
With our expertise, problems encountered by customers can be quickly identified and resolved, catering to both simple and complex needs.
Through phone, email, and remote desktop support, we can analyze issues at the early stages, which helps in addressing them before a site visit is necessary.
If issues cannot be resolved remotely, our team is prepared to make on-site visits for further troubleshooting.
As an added value service, we offer maintenance contracts that allow customers to enjoy deeper and ongoing support to maintain optimal product performance.
Our maintenance contracts are designed to provide extended support tailored to specific customer needs, ensuring long-term satisfaction.
